Apollo CRM text message terms
Order and delivery updates for contractors who buy from Apollo Supply Co.
What you get
Apollo CRM is software contractors use to run their business. When a contractor orders materials from Apollo Supply Co. through Apollo CRM, the people on that contractor's account who turned on texts get account notifications about their own orders:
- the order was confirmed by the branch;
- a special order (windows, doors, made-to-order items) arrived at the branch, with the option to reply 1 for delivery or 2 for pickup;
- the order is ready for pickup, out for delivery, delivered, or delayed with a new date.
No marketing messages are sent.
How you sign up
Each person turns texts on for their own mobile number in Apollo CRM (Settings › Notifications) by checking a box that is unchecked by default. We store the wording they agreed to and the time. Account owners may add extra numbers only for people who agreed to receive these texts.
How often
Message frequency varies with your orders, usually 2 to 6 messages per order. Messages are not sent between 9 pm and 8 am local time.
Cost
Msg & data rates may apply. Apollo CRM does not charge you for these texts.
Stop or get help
Reply STOP to any message to stop all texts. Reply START to turn them back on. Reply HELP for help, or contact your account contact at A&B Consulting Group. You can also turn texts off in Settings › Notifications. Carriers are not liable for delayed or undelivered messages.
Your number
Your mobile number is used only to send these order notifications and to read your replies. It is not sold or shared with third parties for marketing. When you reply, the Apollo branch handling your order sees your reply and the number it came from, so they can answer you.